ERS Utility Solutions is a completely independent, third-party consultant that specializes in energy, utility, and telecom bill auditing and cost management.  Our team of professionals averages more than 20 years of direct experience in the telecom and utility industries.

Unlike many other firms in the auditing/consulting industry, ERS Utility Solutions works exclusively on behalf of our clients to ensure that they are billed accurately and getting the best value for their service dollars. Our goal is to drive results. We never accept referral fees, agency fees, or commissions from telecom or utility service suppliers.

Contact Tom

Tom Thackery, CEO & Owner

Tom Thackery founded Expense Recovery Services (formerly dba ERS Audits, TEEG-US, and now ERS Utility Solutions) in 1994 and has personally led more than 1,100 audits and related projects with a total client impact of over $90 million. 

The company was created to provide comprehensive utility and telecom auditing services to healthcare, manufacturing, governmental, and not-for-profit clients throughout the Midwest and has expanded to service hundreds of clients in more than 40 states.

Over the years, ERS Utility Solutions and its predecessors have developed a team of telecom and utility professionals who average 20+ years of industry experience, understand client operational requirements, have mastered our forensic methodology, and are passionate about delivering game-changing, budget-saving results for clients.

These results are achieved through a unique process that combines exhaustive analysis of years of historical data and related documents, onsite service and meter-system inspection and verification, and a comprehensive review of billing, tariffs, riders, contracts, and regulatory requirements. It is powered by an unrelenting focus on driving results for clients.

Thackery and his team at ERS Utility Solutions have provided utility and telecom auditing services directly to customers under Energy Recovery Service brands and through business partners as a white-label service. Some clients might not know the ERS Utility Solutions name, but they know the value of its work!

Celebrating Our 25th Year in 2018.

ERS has provided utility and telecom audit services to hundreds of clients in over 40 states since 1994.

In addition to those we serve directly under the ERS name, we also have provided auditing services on a white-label basis for other professional service and consulting firms.   These include Cost Consultants Inc., ERAI, The Evergreen Energy Group Utility Solutions (TEEG-US), World Business Services, Split Rock Consulting, and other national and regional consulting firms.   It is quite possible that you have seen the results of our work, but not our name.