OUR MISSION
 
Our mission at ERS Utility Solutions is to level the playing field between the monopoly utility companies and utility customers who may be treated unfairly and inequitably when it comes to billing, metering, and rate matters.  We strive to:

1. Correct and recover utility overcharges and thereby deliver budget help to our clients.
2. Ensure that our clients’ utility services are metered accurately.
3. Establish that each client is billed on the most favorable rate or combination of rates for each utility service.
4. See that each client is treated fairly and equitably by their utility service providers with regard to all billing, metering, and rate matters.

WHO WE ARE

ERS Utility Solutions is an independent, third-party consultant that specializes in energy, utility, and telecom bill auditing and cost management.  Our team of professionals averages more than 20 years of direct experience in the telecom and utility industries.

Unlike many other firms in the auditing/consulting industry, ERS Utility Solutions works exclusively on behalf of you, our client, to ensure that you are billed accurately and getting the best value for your service dollars. Our goal is to drive results. We never accept referral fees, agency fees, or commissions from telecom or utility service or equipment suppliers.

Contact Tom

Tom Thackery, CEO & Owner

Tom Thackery founded Expense Recovery Services (now ERS Utility Solutions) in 1994 and has personally led more than 1,100 audits and related projects with a total client impact of over $90 million. 

The company was created to provide comprehensive utility and telecom auditing services to healthcare, manufacturing, food processing, governmental, and not-for-profit clients throughout the Midwest and has expanded to service hundreds of clients in more than 45 states.

Over the years, ERS Utility Solutions has developed a team of telecom and utility professionals who average 20+ years of industry experience, understand client operational requirements, have mastered our forensic methodology, and are passionate about delivering game-changing results for you.

Celebrating Our 27th Year in 2020.

ERS has provided utility and telecom audit services to hundreds of clients in over 45 states since 1994.

In addition to those we serve directly under the ERS name, we also have provided auditing services on a white-label basis for other professional service and consulting firms.   These include Cost Consultants Inc., ERAI, The Evergreen Energy Group Utility Solutions (TEEG-US), World Business Services, Split Rock Consulting, and other national and regional consulting firms.   It is quite possible that you have seen the results of our work, but not our name.