Frequently Asked Questions
This list of FAQs is designed to provide a better understanding of ERS Utility Solutions’ services, products and technical tools. If you have any questions about ERS Utility Solutions that are not covered here or elsewhere on our website, please email us at: firstname.lastname@example.org.
How Much Does An Audit Cost? In most cases the audit itself is absolutely FREE. Once the audit process is complete, ERS Utility Solutions is compensated with a percentage of the savings achieved through the implementation of the opportunities identified. If the audit fails to yield any cost reductions there is no charge to the client.
We also offer flat rate or an upfront cost per meter or per location. We do all the work for a simple upfront fee based on the size of the audit and in this scenario the client keeps all the savings and refunds.
How Much Of Our Organization’s Time Is Required To Complete An Audit? Very little time is required on the client side. ERS Utility Solutions will need telecom bills from two months (i.e. local, long distance, internet, data, wireless) and utility bills for the past twelve months (i.e. natural gas, electric, water, sewer) for analysis. ERS Utility Solutions' team of billing experts will handle the rest.
How Long Does A Typical Audit Take? The time it takes to complete an audit depends on the size and scope of the audit. Once we receive all the paper work necessary from the client to preform the audit – bills for each account being audited, signed letter of authorization, copies of existing contracts, any relevant tax exemption forms, and a completed single page client info form we can complete a typical audit in a little over a month.
Is ERS Utility Solutions affiliated with TEEG-US?
Couldn’t We Do This On Our Own? We often encourage our prospective clients who have the time and human resources available, to complete an internal audit on their own to do so before starting the audit process with us. However our experience and professional relationships with the utility and telecom service providers enable us to identify more saving opportunities than most financial professionals. In fact we often find saving opportunities other professional auditing firms miss.
Is There Any Risk In Having A Utility And Or Telecom Audit? Simply, No. The risk is in not doing an audit with ERS Utility Solutions. With a 94% percent success rate in identifying savings opportunities for our clients. Our clients have full control of what savings opportunities they wish to implement and our shared savings “contingency-fee” clients only pay for the savings opportunities they choose to implement.
Do I Have To Buy Any Equipment Or Software To Have An Audit? No, There is no new equipment or software to buy. The only change for you is that you will pay less and still get the same water, gas, electricity, phone, Internet, wireless, and cable services your organization depends on.
However our value added services like energy efficiency site surveys, benchmarking, power factor correction, telecom site surveys, network design, expense management software, and other services may include recommended equipment to help your organization capture the best ROI on any capital improvements and allow your organization to better plan for the future.
How Long Have You Been in Business? ERS was started in 1994.