A helluva lot!“What can possibly go wrong?” That question often is answered by a series of terrible, unexpected consequences. When it comes to your utility bills, dozens of factors are in play. If any one of them goes wrong, the errors could cost you significant money. Many businesses managers just pay monthly utility bills without a thorough review. Mistakes can continue month after month, putting unnecessary pressure on already tight budgets. Even those that do seek outside help often don’t get to the source of overcharges. That requires a comprehensive audit of utility billings and services that includes onsite inspection and Next-Level Rate Analysis. The devil is in the details.Typical utility bill auditors sit in an office and pore through bills, going line-by-by line to identify simple errors and miscalculations. They might look at usage history, published rates, tax and tariff applications, and check the math to make sure all of the numbers add up. However, they miss a host of mistakes behind the numbers. Most utility auditors don’t even consider the onsite conditions that drive each line item—things like how meters are calibrated, sub-meter installations, programming errors, load factors, and whether equipment is operating properly. That is the space where serious, long-term mistakes can be found. Three-pronged approach goes beyond the low hanging fruit.ERS Utility Solutions follows a three-pronged forensic auditing process that combines 21st century bill auditing technology with good old-fashioned detective work. It features a comprehensive and historical bill analysis informed by a thorough regulatory review and onsite inspection of meters and equipment. ERS auditors go right to the source to find meter malfunctions and calculating equipment errors not always evident on utility bills. They apply an engineering perspective to ensure everything is functioning properly and compiling accurate information. Process takes utility rate analysis to the next level.The truly unique part of this approach—only possible through onsite inspections—is Next Level Rate Optimization. As part of each and every audit, ERS professionals analyze whether metering and rates are configured to minimize expenses. It requires a sophisticated understanding of how services are configured and metered at your facilities, the loads on each of those services, and your utilities’ past practices in dealing with totalized billing, application of multiple rates, splitting services, and exceptions granted to other customers. This process can deliver six-figure benefits, depending on the size, complexity, and energy-intensive nature of the business being audited. Perhaps the question should be, “What can possibly go right?”ERS prides itself on not wasting customers’ time. You provide a few simple documents and access to your meters and calculating equipment. That’s it. ERS professionals go to work correcting and recovering overcharges dating back six or more years. You pay nothing unless you receive credits, refunds, or other immediate savings as a result of this work. It’s a helluva deal! Contact ERS Utility Solutions to learn more about utility auditing and Next-Level Rate Optimization that could dramatically lower your utility bills. Read “What Can Possibly Go Wrong?” brochure.
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Tom Thackery, CEO & OwnerTom Thackery founded Expense Recovery Services (now dba ERS Utility Solutions) in 1994 and has personally led more than 1,400 audits and related projects with a total client impact of over $110 million. Archives
April 2020
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