A helluva lot!
“What can possibly go wrong?” That question often is answered by a series of terrible, unexpected consequences. When it comes to your utility bills, dozens of factors are in play. If any one of them goes wrong, the errors could cost you significant money.
Many businesses managers just pay monthly utility bills without a thorough review. Mistakes can continue month after month, putting unnecessary pressure on already tight budgets.
Even those that do seek outside help often don’t get to the source of overcharges. That requires a comprehensive audit of utility billings and services that includes onsite inspection and Next-Level Rate Analysis.
The devil is in the details.
Typical utility bill auditors sit in an office and pore through bills, going line-by-by line to identify simple errors and miscalculations. They might look at usage history, published rates, tax and tariff applications, and check the math to make sure all of the numbers add up. However, they miss a host of mistakes behind the numbers.
Most utility auditors don’t even consider the onsite conditions that drive each line item—things like how meters are calibrated, sub-meter installations, programming errors, load factors, and whether equipment is operating properly. That is the space where serious, long-term mistakes can be found.
Tom Thackery, CEO & Owner
Tom Thackery founded Expense Recovery Services (formerly dba ERS Audits, TEEG-US, and now ERS Utility Solutions) in 1994 and has personally led more than 1,100 audits and related projects with a total client impact of over $90 million.